Responsible Gaming
Outline of Objectives
At Qelvar, we believe in promoting responsible and thoughtful gaming practices. Whether you choose to play occasionally or opt not to play at all, we are here to support your decisions.
Responsibility and Awareness
- Minimum Age Requirement: Players must be at least 18 years old to participate in fantasy sports on our platform.
- Playtime Limits: Players can set their own monthly playtime limits. To adjust daily limits, please contact us via the email associated with your account. Changes are permitted once and must be requested within 72 hours of the initial adjustment.
- Self-Exclusion: Players can self-exclude or temporarily suspend their accounts at any time. The available self-exclusion options include:
- Temporary suspensions
- Permanent self-exclusion
Players can initiate these measures by contacting us through their registered email. Once established, these limits cannot be altered or removed without proper authorization. If you wish to forfeit your redeemable balance, please reach out via your registered email.
Responsible Gaming Principles
We encourage players to embrace Responsible Gaming Guidelines to ensure a safe and enjoyable experience for everyone. While we celebrate the excitement gaming offers, we remain committed to safeguarding player well-being.
- Education and Awareness: Responsible gaming starts with knowledge and understanding. We promote personal control measures such as self-exclusion, deposit limits, and playtime restrictions.
- Setting Limits: We provide tools to help players establish clear boundaries, enabling effective management of their gaming time and activities.
- Support and Resources: We offer resources, links, and tools to support players and their families. If you or someone you know faces challenges, we strongly encourage seeking professional assistance for appropriate support and guidance.
At Qelvar, we are dedicated to fostering a healthy, safe, and responsible gaming environment for all.